FAQs
What is a micropharmacy, and how is it different from a retail pharmacy?
A micropharmacy is a small-footprint, onsite pharmacy built into your behavioral health facility. Unlike traditional retail pharmacies, Mango Health’s micropharmacies are fully integrated into your care model—improving medication access, adherence, and coordination.
How does your AI-powered MTM system work?
Our proprietary AI-driven Medication Therapy Management (MTM) system helps track adherence, predict side effects, and optimize medication plans using patient data and behavioral trends—all in real time.
What specialties does Mango Health support?
We specialize in pharmacy care for psychiatry, harm reduction, sexual health, and drug-related infectious diseases like HIV and HCV—delivered through an onsite or integrated model built for behavioral health programs.
Is Mango Health licensed and accredited?
Yes. We’re fully licensed and accredited by ACHC, URAC, and NABP. Our operations are also HIPAA compliant and designed to meet all federal and state pharmacy regulations.
Can Mango Health help with 340B program implementation?
Absolutely. We offer end-to-end support for 340B programs, including eligibility guidance, compliance management, reporting, and pharmacy setup—ensuring you maximize savings and impact.
What specialty areas does Mango Health support?
We specialize in four core areas of pharmacy care: psychiatry, harm reduction, sexual health, and drug-related infectious diseases such as HIV and Hepatitis C. Each specialty is supported by AI-powered tools that improve adherence, enhance patient safety, and streamline medication management.
How does Mango Health support psychiatric medication management?
Our psychiatric medication support includes AI-driven monitoring, adherence alerts, and real-time data insights to help providers adjust treatment plans proactively. We assist with managing complex medication regimens for conditions like depression, anxiety, PTSD, bipolar disorder, and schizophrenia.
What role does Mango Health play in harm reduction services?
We help providers offer nonjudgmental, evidence-based harm reduction services—including MAT (Medication-Assisted Treatment) support, naloxone access, needle exchange coordination, and overdose risk monitoring. Our AI tools help track patient engagement and improve continuity of care.
Can Mango Health help with PrEP, HRT, and STI treatment?
Yes. Our sexual health specialty includes support for PrEP and ART adherence, hormone replacement therapy (HRT), and STI treatment protocols. We work with LGBTQ+ and sexual wellness providers to ensure care is inclusive, confidential, and culturally competent.
What makes your infectious disease services different?
We offer AI-enhanced pharmacy support for patients at risk for or living with HIV, Hepatitis B and C, and bacterial infections related to substance use. From medication access to vaccine adherence, we help providers deliver comprehensive, coordinated care for these vulnerable populations.
How does Mango Health use AI in medication management?
Our AI-powered MTM platform analyzes patient data to optimize medication regimens, predict adherence issues, and identify potential drug interactions—helping providers deliver safer, more effective care.
What are the benefits of AI-driven pharmacy solutions for behavioral health?
AI enhances visibility into patient behavior, improves medication adherence, and supports real-time clinical decisions—all of which are critical for complex behavioral health populations.
Is Mango Health’s AI platform HIPAA-compliant?
Yes. Our platform is fully HIPAA-compliant and built with enterprise-grade security to ensure patient privacy, secure data handling, and regulatory adherence.
Can Mango Health’s AI system integrate with EHR or practice management software?
Absolutely. We design our systems to integrate with most EHRs and clinical platforms, allowing for streamlined provider workflows and real-time data sharing.
How does AI improve treatment outcomes for behavioral health patients?
By identifying patterns in medication use, tracking side effects, and sending proactive adherence alerts, our AI helps providers intervene earlier and tailor treatments to each patient’s needs.
How long does it take to implement an onsite micropharmacy?
Implementation typically takes 60–90 days and includes everything from licensing and accreditation to staffing, inventory setup, and EHR integration.
What support does Mango Health provide during onboarding?
We handle the entire onboarding process—including pharmacy licensing, workflow planning, compliance setup, and clinical staff training—so your team is fully supported from day one.
Do I need to hire new staff to run an onsite pharmacy?
Not necessarily. Mango Health can provide pharmacist staffing solutions and train your existing team as needed. We also handle day-to-day operations and compliance.
Can a micropharmacy work in smaller behavioral health facilities?
Yes. Our micropharmacy model is scalable and designed to meet the needs of clinics, treatment centers, and community-based organizations of all sizes.
What happens after the pharmacy is up and running?
We provide ongoing operational support, AI-powered clinical insights, medication procurement, inventory management, compliance audits, and performance reporting to ensure long-term success.
Still have questions?
Ready to start?
Let’s explore how onsite micropharmacy solutions can transform your behavioral health program. We’ll walk you through the process and tailor a strategy that fits your organization’s needs.
